babjee's Privacy Policy
Your personal information is completely safe with us — find out how we collect, store, and protect it.
babjee is a trusted online gaming platform in Bangladesh. We take full responsibility for the privacy of our users. This privacy policy describes how babjee collects, uses, stores, and protects your personal information. By using this website, you agree to all the terms of this policy.
We use industry-leading SSL encryption technology to protect your information. Every transaction and personal detail on our platform is stored in fully encrypted form. We believe that transparency and trust are the foundation of a lasting and reliable relationship.
1 What Information We Collect
Various types of personal information are collected to register and manage your account on the babjee platform. A detailed description of that information is provided below.
1.1 Registration Information
When you open an account at babjee, we collect the following information:
- Full name and date of birth
- Valid email address
- Mobile phone number
- Username and password
- Residential information
1.2 Identity Verification Information
To ensure the security of our platform and maintain responsible gaming policies, additional information may be required for identity verification in certain cases, such as:
- National ID (NID) number
- Passport or driving licence details
- Photo of government-issued ID (if required)
1.3 Financial Transaction Information
We collect payment-related information to process deposits and withdrawals. This includes bKash, Nagad, or Rocket account numbers, bank account details, and transaction history. All financial information is stored in accordance with the highest security standards.
1.4 Technical Information
When you use our platform, certain technical information is collected automatically:
- IP address and device information
- Browser type and version
- Cookies and session data
- Logs of your activity on the platform
- Gaming history and preference data
2 How We Use Your Information
babjee uses your personal information only for specific and legitimate purposes. We do not use your information for any purpose without your consent.
2.1 Account Management
We use the information you provide to create, manage, and secure your babjee account. This includes login verification, password recovery, and maintaining account security.
2.2 Financial Transaction Processing
Your payment information is used to receive deposits and process withdrawals. All transactions are completed through secure and verifiable methods and are typically processed within 5–30 minutes via bKash, Nagad, Rocket, and bank transfer.
2.3 Customer Support
Our 24/7 live chat support team uses your account information to resolve your issues and provide assistance. This allows us to offer you fast and effective support.
2.4 Ensuring Responsible Gaming
Information is used to verify your age (21+ requirement), set gaming limits, and maintain responsible gaming policies.
2.5 Platform Improvement and Personalisation
Based on your preferences and gaming habits, we improve your experience. This makes it easier to find your favourite games and allows us to keep you informed about relevant offers.
2.6 Security and Fraud Prevention
Information is analysed to prevent unauthorised account access, fraudulent activity, and money laundering. This is essential to protect the interests of all users.
3 Sharing Information with Third Parties
babjee does not sell or rent your personal information. However, in certain limited circumstances it may be necessary to share information with trusted third parties.
3.1 Payment Processors
Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, and bank transfer service providers.
3.2 Technology Service Providers
Information may be shared on a limited and contractual basis with technology partners required to operate the platform. These partners are bound by strict confidentiality agreements.
3.3 Legal Obligations
Information may need to be provided to fulfil legal obligations in response to a court order or a valid request from a government authority. In such cases we will endeavour to keep you informed as far as possible, unless prohibited by law.
3.4 Information Sharing Policy
We do not share your information with third parties in any circumstances beyond those described above. All third parties are required to comply with our privacy standards.
4 Cookies and Tracking Technologies
Cookies and similar technologies are used on the babjee website to improve your browsing experience and help the platform run smoothly.
4.1 Essential Cookies
These cookies are essential for managing your session, maintaining your login state, and ensuring security. Without them the platform will not function properly.
4.2 Functional Cookies
These cookies are used to remember your preferred language, display settings, and other personal preferences. They make each of your visits more personalised.
4.3 Analytics Cookies
Anonymous analytics data is collected to monitor website performance and understand the general experience of users. This information is used to improve the platform.
4.4 Cookie Controls
You can accept or reject cookies through your browser settings. However, disabling essential cookies may cause some features of the platform to stop working properly.
5 Data Security Measures
babjee follows the highest industry security standards to protect your personal and financial information.
5.1 Encryption Technology
All data transmissions on our platform are protected by 256-bit SSL encryption. This is the same standard used by international banking institutions.
5.2 Secure Server Infrastructure
Our servers are housed in secure data centres where 24-hour security monitoring, firewall protection, and regular security audits are carried out.
5.3 Access Controls
Your personal information can only be accessed by authorised staff, and they are granted access only to the information needed to carry out their responsibilities. All staff are bound by strict confidentiality agreements.
5.4 Security Breach Response
In the event of a potential security breach, we will act quickly and notify affected users in a timely manner. Our cybersecurity team remains on alert at all times.
6 Data Retention Period
We retain your information only for as long as necessary. The retention period by type of information is described below.
6.1 Account Information
Certain information is retained while your account is active and also after the account is closed due to legal and financial obligations.
6.2 Financial Transaction Records
Records of all financial transactions are retained for an extended period in accordance with legal regulations. These records are important for dispute resolution and auditing.
6.3 Data Deletion Requests
For information not subject to legal obligations, you may request that we delete it. We will process such requests within a reasonable time.
7 Your Rights
babjee respects your rights over your personal information. Your main rights are described below.
7.1 Right to Access
You have the right to know what information we hold about you. You may contact us at any time to request a copy of your information.
7.2 Right to Rectification
If any of your information is inaccurate, you may request that it be corrected. We will apply that correction as quickly as possible.
7.3 Right to Erasure
Where not subject to legal obligations, you may request that your information be deleted. Please note, however, that some information must be retained for a specified period due to our legal and regulatory obligations.
7.4 Right to Object to Processing
In certain circumstances you have the right to object to the processing of your information. Upon receiving such an objection, we will review the matter.
7.5 Right to Data Portability
You have the right to receive the information we hold about you in a structured, machine-readable format. To make this request, please contact our support team.
8 Protection of Minors' Data
babjee is a platform for users aged 21 and above only. We do not knowingly collect personal information from any minor.
Age verification is mandatory during the registration process. If we determine that a user is under 21 years of age, their account will be suspended immediately and any collected information will be deleted.
If you are aware of any minor who has registered on our platform, please notify our support team immediately.
9 Changes to the Privacy Policy
babjee may update this privacy policy from time to time. If changes are made, we will take the following steps:
- The "Last updated" date at the top of this page will be changed
- Registered users will be notified by email in the case of significant changes
- Continued use of the platform after a revised policy is published will be considered acceptance of the new policy
We recommend that you visit this page regularly to stay informed about the latest policy.
Privacy Contact
Privacy Requests and Enquiries
If you have any questions about this privacy policy or wish to make a request regarding your personal information, please contact us. Our team is available to assist you 24 hours a day.
When submitting a privacy-related request, please include your registered email address and account details so we can assist you quickly and accurately.
To read our other policies, see: Terms and Conditions | Responsible Gaming | FAQ